Support

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OPERATION AND MAINTENANCE SUPPORT

Operational and maintenance includes rapid problem identification and resolution; the minimization of downtime due to faults; and comprehensive reporting and transparency. Diman Solar offers the best post-installation services to ensure that solar systems work properly. We believe in providing the best customer-related support and services.

PREVENTATIVE MAINTENANCE

The routine inspection and servicing of equipment to avoid breakdowns and needless production losses. Our solar rooftop panel experts carry out routine inspections and servicing of equipment to ensure that a breakdown of the system is prevented. Taking such care will also help reduce energy yield losses. Our capable and dedicated O&M team will visit your site at pre-scheduled times at regular intervals to make sure that all equipment is working at maximum efficiency.

CORRECTIVE MAINTENANCE

Repairs are made after a breakdown occurs to minimise unplanned downtime. Post installation, we take ownership of providing you end-to-end services and provide you with repair services for any damaged equipment. Once the fault or flaw is reported, our O&M team will immediately attend to the incident and solve the issue at hand within a stringent timeline so that system efficiency does not suffer.

ONLINE MONITORING

Using real-time data to predict breakdowns and prioritise activities and resources. In the case of solar power generation, it is very important to monitor our outputs daily and measure them against the stipulated output. Such monitoring can be carried out on a real-time basis. By constantly monitoring the system, any potential faults or system failures can be avoided and/or solved at a very early stage. Online monitoring prevents system downtime. Power fluctuations can easily be addressed without delays and corrected over the phone or on site.

REGULAR ON-SITE CLEANING

To ensure smooth performance, regular cleaning is necessary. In order to ensure perfect performance, one of the most important parameters is cleanliness. Dust and other infiltrating can potentially damage hardware and result in system failure. DIMAN Solar provides you with regular on-site cleaning services for solar rooftop panels so that the output and efficiency of your solar rooftop power plant can be maintained at their all-time high.

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